Privacy Police

Ooho E-Commerce Policies

1. Definitions

The following terms have the same meaning and interpretation across Ooho’s website:

  • Account: A legally registered user account on Ooho.

  • Ooho, Ooho Company, the Company: Refers to Ooho and its affiliated companies operating the Ooho platform.

  • Website: The official Ooho website (Ooho.shop).

  • Cookies: Small text files stored on your PC, mobile device, or any other device, containing browsing history and other relevant data.

  • Device: Any device used to access Ooho.shop, including mobile phones and PCs.

  • User Information: Data provided or collected for account registration, website browsing, or using Ooho services, including data generated during these processes.

  • Usage Data: Information automatically collected when browsing the website or using Ooho services.

  • Service Provider: A third-party company or individual providing services on behalf of Ooho.

  • Third-Party Service Provider: Any entity other than Ooho that provides services, software, or sells goods.

  • Essential Information: Required data necessary for service provision. Failure to provide it may affect service availability.

  • Non-Essential Information: Optional data provided by users that do not impact core service functionality.

2. Legal Statement

  • You confirm that all personal information provided to Ooho must be accurate, complete, lawful, and up-to-date. Ooho reserves the right to verify the authenticity of your personal information via a credit institution or linked bank account.

  • Providing false, incomplete, or unlawful information may result in service suspension or account termination.

  • All products, technologies, software, and data associated with Ooho, including intellectual property, belong to Ooho and its affiliates. Unauthorized copying, broadcasting, downloading, or scraping of content is prohibited.

  • Users are solely responsible for content uploaded (e.g., reviews, images, and videos). Ooho facilitates content sharing but does not verify its authenticity.

3. Information Collection

3.1 Essential Information

To provide our services, we collect the following essential data:

  1. Identification Details: Name, address, phone numbers.

  2. Payment Information: Required for transactions.

  3. Location Information: Used for delivery and service customization.

  4. Address Book Details: Names, addresses, and phone numbers.

  5. Communications: Emails and messages sent to Ooho.

  6. Profile Information: Personal description and profile photo.

  7. Identity Documents: Social Security numbers, driver’s license, etc.

  8. Corporate and Financial Details (if applicable).

  9. Device Information: Log files, Wi-Fi credentials, and configurations.

3.2 Non-Essential Information

Non-essential data is optional but helps enhance user experience. This includes:

  • Information You Provide: Details voluntarily submitted via registration or interactions.

  • Automatic Data Collection: IP address, browser type, location, device type, etc.

  • Data from Third Parties: Information from affiliated businesses, such as updated addresses, purchase records, and service interactions.

4. Use of Personal Information

4.1 Essential Information is used for:

  • Processing Orders & Payments

  • Product and Service Delivery

  • Legal Compliance

  • Customer Communication

4.2 Non-Essential Information is used for:

  • Service Improvement (bug fixes, analytics, usability enhancements)

  • Personalization (recommendations and user preferences)

  • Fraud Prevention & Credit Risk Analysis

5. Information Sharing, Transfer, & Disclosure

Ooho does not sell or leak personal user data, except in the following cases:

  1. Information Sharing

    • With service providers and operational partners under confidentiality agreements.

    • For legal compliance, fraud prevention, and rights protection.

    • Non-personal user data may be shared for marketing or analytics.

    • Facebook Users: Ooho may collect and store Facebook IDs, names, and emails for account registration/logins. Users can delete this data via Facebook settings.

  2. Information Transfer

    • With user consent.

    • Business Transfers: In case of mergers, acquisitions, or bankruptcy, personal data will be handled per this policy.

  3. Information Disclosure

    • With legal consent or as required by law enforcement, regulatory authorities, or legal proceedings.

  4. Protection Measures

    • Information may be disclosed to prevent fraud, security risks, or contractual violations.

6. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking tools to:

  • Recognize returning users and save preferences.

  • Improve security and fraud prevention.

  • Provide personalized recommendations.

Managing Cookies

Users can manage cookies via browser settings. Disabling cookies may limit some functionalities (e.g., adding products to cart, logging in).

7. Data Security and Protection

  • Encryption & Security Measures: Data transmission is encrypted via secure protocols.

  • Payment Security: Ooho follows PCI DSS standards to protect payment data.

  • Access Controls: Security features allow users to manage access settings.

  • User Responsibility: Users should protect account credentials and log out from shared devices.

Security Breach Protocol:
In case of a data breach, users will be notified promptly with details of:

  1. Incident status and potential impact

  2. Actions taken and recommended user steps

  3. Remedial measures and official response

8. Children’s Privacy

  • Ooho services are intended for adults aged 18+ (or 16+ if legally considered self-supporting in certain regions).

  • Children should not create accounts without parental consent.

  • If Ooho discovers child data collection without proper consent, it will be deleted immediately.

9. Policy Updates & Modifications

  • By using Ooho services, you agree to this policy.

  • Ooho reserves the right to update policies periodically.

  • Users should review policy changes regularly.

Ooho will not make major changes that reduce user privacy protections without consent.

10. Contact Us

For questions or concerns regarding this policy, contact us at:
📧 support@ooho.shop

If unresolved, users may seek legal recourse in courts within China.